STORE manager
6001 univesity boulevard, ubc
Full Time, Permanent
We are looking for a dedicated, upbeat leader with a love of ice cream and great customer service to join our team as a Store Manager!
Someone who thrives in a busy environment, can keep a team motivated, and makes customers feel welcome and taken care of will be a great fit. You’re organized, reliable, and able to juggle priorities while keeping things running smoothly. You’re approachable but know how to set boundaries, you lead with respect and don’t shy away from making tough calls when needed.
Our work environment includes:
No super early mornings and you're done by 11:00pm!
Casual dress code
Positive, approachable team and supportive leadership
Regular check-ins and growth opportunities
Free or discounted ice cream
Health benefits, paid sick time, staff events, and more
Key responsibilities:
Oversee daily store operations
Supervise, support, and guide staff
Provide excellent customer service and create a welcoming environment
Scoop and serve ice cream with a smile
Ensure food safety and staff safety protocols are followed
Order and manage inventory (UBC Managers work closely with Cambie Production and Store Managers)
Track daily cash flow and complete checklists in a timely manner
Communicate regularly with other store managers
Uphold company policies and support a positive store culture
Key holder duties (opening/closing the store)
Requirements:
3+ years of customer service/front-of-house experience (required)
1+ year of management or supervisory experience (preferred)
Clear communicator with a positive attitude
Able to build rapport and lead a team
Fast problem-solver and decision-maker
Flexible to work both opening and closing shifts, weekdays and weekends
Comfortable working on your feet in a fast-paced space
Benefits:
Company events
Store discount
Sick Pay/Paid time off
Extended health care
Salary/Wage:
Starting at $22.00-$25.00 per hour
Wage review after probationary period of 3 months is over
Supplemental pay types:
Tips
Overtime pay
Bonus Pay
To apply:
Click the “apply now” button below to send your resume and cover letter.
We thank all candidates for their interest, however only candidates being considered for an interview will be contacted.